Ensuring the Safety of Your Funds

By using a strict process of identification, BDB ensures that its clients’ funds are protected. The company’s Compliance Department conducts various checks as to identify any types of fraud and ensure that accounts are not funded by proceeds of crime or money laundering.

For that purpose, BDB’s clients will have to complete a series of questions called Know Your Customer (KYC). The questionnaire consists of four steps: Economic Profile, Trading Experience, Investment Knowledge, and finally uploading documents to complete the verification process.

Required Documents

To verify a trading account the following documents are necessary:

1. Color copy of a valid Government issued Photo I.D., front and back (i.e. Identification Card/Driver License/Passport).
2. Color copy of a Utility Bill up to six months old, showing the individual’s name and address (i.e. Water/Gas/Electricity/Telecommunications bill etc.).

An alternative is a copy of any of the following documents, which must also be up to six months old:
• Bank/Credit card Statement
• Tax statements or local authority tax bill
• Government issued proof of address

In case sending a valid copy of such bill or statement is impossible, a notarized document stating the individual’s name and current address can act as a replacement.

3. Color copy of the client’s credit card used to deposit, showing only the name, expiration date, last four digits on the front, and signature on the back. For clients’ reassurance, all other details should be concealed.

What File Formats are accepted?

Documents submitted for verification can be in any of the following formats: JPG, GIF, BMP, PNG, and PDF.

How to Submit Documents?

BDB’s document submission system can easily be found in the “My Account” webpage. Another option is to simply click here* and directly submit relevant documents. (*click goes to Verification if logged in)

For any further assistance please contact the Customer Support Department by email at [email protected], by calling phone n. +44-207-099-2097, or via Live Chat.

*This link will only work if you are logged in to your account